OFFICIAL ALLSTATE SUGAR BOWL FAN SHOP

Returns & Exchanges

Dyehard Fan Supply is happy to provide exchanges if you are unhappy with the product provided the product is returned in its original condition.

For fastest exchanges, we recommend you place a new order for the item you would like, then return the unwanted item for a refund. This way you can be sure we have the item you prefer, and we can send your new item out right away. Your credit will be issued upon receipt of the returned goods.

Exchanges (if applicable): We will replace items if they are defective or damaged. If you would like to exchange it for the same item, send us an email at SugarBowl@dyehardfansupply.com and send your item along with the packing slip to:

 

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Sugar Bowl/DFS

4925 Home Road

Winston Salem NC 27106

Attn: Order#________

 

You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable except in the case of damaged or defective products. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item(s) over $50, we recommend you use a trackable shipping service or purchasing shipping insurance as we cannot guarantee returns lost in transit.

Event, closeout or custom items are final sales and not eligible for refunds.